How To Buy
Visa is the exclusive card accepted by the Vancouver International Film Festival. All Visa cardholders have unique privileges, including the right to buy tickets, packs and passes for a full week before cash sales begin.
There are several options for buying passes or tickets:
- In advanceat our Advance Box Offices
- At the door of the theatre hosting your selected film, on the day of the screening. This means you take a chance on whether tickets will still be available. Despite appearances and perception, only 25 percent of our films absolutely sell out. So you have a 75 percent chance of seeing the film you want.
- Advance tickets must be bought by 7:00 the day before the screening you want to see. What’s the advantage of buying tickets in advance? If you have a ticket to a specific film, you are guaranteed a seat until show time. Of course, in order to ensure that seat is not in the front row, we encourage you to arrive well in advance of show time.
- Passes must be bought in advance.
IN ADVANCE
You may purchase passes and tickets in advance, up to 7:00 the day before the screening you want to attend. On the day of the screening, you may buy tickets only at the door of the theatre hosting your selected screening. In other words, let’s say you decide on a Tuesday that you want to see a film playing that night at 7:00 at the Vancity Theatre. Since it’s the day of the screening, you can buy tickets for that film only at the Vancity Theatre door – not at the Advance Box Offices, not at the Granville, or the Cinémathèque or the Visa Screening Room at the Vogue Theatre.
ONLINE 24/7
Choose the film you want to buy under Events by Title in the Film Guide. Purchase the film from the list or its description by clicking on “Buy.” A confirmation number is issued for each successfully completed order. Purchased tickets will be available for pick up at the venue of your first screening, on the day of that screening. Passes can only be picked up at the Advance Box Offices at the Vancity Theatre (allow two business days for processing). Tickets and Passes may only be picked up by the Visa cardholder as Visa does not permit second party pick up. NOTE THE CONFIRMATION NUMBER and bring it, your Visa card and photo ID when picking up your tickets.
BY PHONE – 604.685.8297
Starting Sept. 10
Noon – 7:00 pm
A confirmation number is issued for each successfully completed order. NOTE THE CONFIRMATION NUMBER and bring it, your Visa card and photo ID when picking up your tickets.
IN PERSON
View VIFF 2011 Venues & Special Events on Google Maps
Vancouver International Film Centre
Starting Sept. 10
1181 Seymour St. (at Davie)
Noon – 7:00 pm
Cash and Visa accepted
Visa cardholders have exclusive access to purchase VIFF tickets and passes from September 10-16; thereafter purchases may also be made using cash.
The Vogue Theatre
Starting Sept. 27
918 Granville St. (at Smithe)
Noon – 6:00 pm, Cash and Visa accepted
TICKETS AT THE DOOR
Day-of-show tickets for all screenings may be purchased at the individual venues starting 30 minutes prior to the first screening of the day at that venue, based on availability. Note that even when Advance Tickets are sold out, Rush Tickets are available 20 minutes before show time. It helps if you have your membership card and money ready.
THE IMPORTANT SMALL PRINT
- There is a $3.00 service charge per WILL CALL order, whether you order one ticket or many.
- Exchanges can be made up to 7:00 the day before a screening. This must be done in person at our Advance Box Offices. A $3.00 handling charge per ticket applies. Please have the tickets with you that you want to exchange.
- Save time! For each film description online or the program catalogue, you will find a five-letter code shown after the film screening time. Use this code when placing orders online, in person or by phone.
WILL CALL INFO
All venue Will Call booths open half-an-hour before the first film of the day. Will Call tickets will be available on the day of your screening for pick up at the theatre. For example, you are seeing Policeman at Empire Granville 7 on Sun, Oct 9th 6:45 pm. Your tickets will be available for pick up from 10:30 am at Empire Granville 7 Will Call booth. Please pick up the tickets by 6:15 pm. If you miss your first screening, your tickets will remain at will call. Advance ticket orders cannot be placed the day of the show, cut off is 7:00 pm the day before the date of the screening you choose. All your tickets will be available for you at the Will Call station, located outside the theatre of your first screening. There will be a $3.00 service charge per Will Call order.
