How to Buy


In This Section


Info Line: 604-683-FILM (3456)


VIFF Box Office Key Dates

  • August 18 - VIFF Passes + Ticket Packages on sale (online only) 
     
  • September 5 - All VIFF tickets on sale (online only)
     
  • September 13-24 - In person sales at Vancity Theatre Box Office, 1181 Seymour Street (at Davie), noon-7pm
     
  • September 25 - October 10 - Tickets can be purchased up to 30 minutes prior to showtime online or in person at any VIFF venue during operating hours. 

Ordering Online - The Basics


Buying During Festival Dates (Sept. 25 - Oct. 10, 2014)

  • Tickets can be purchased up to 30 minutes prior to showtime, online, or in person, at any of VIFF venue during operation hours (see below for details). Starting 30 minutes before showtime, tickets are only available at the door of the SCREENING venue, subject to availability.

  • Note that even when those tickets are sold out, rush tickets are often available.


Box Office Locations and Hours


ONLINE at viff.org

  • Thursday, September 4 (from noon) – Friday, Oct. 11

IN PERSON

  • From Saturday, September 13-24 at Vancity Theatre, noon - 7pm

  • Starting Thursday September 25 AT ANY VENUE BOX OFFICE

  • Box Offices open 30 minutes before the first show of the day at each venue and remain open until the last screening of the day. 


CLICK ON VENUE NAME TO SEE GOOGLE MAP:

The Centre In Vancouver For The Performing Arts (CENT)
777 Homer Street (between Georgia & Robson)

The Cinémathèque (CINE)
1131 Howe Street (at Helmcken)

Cineplex Odeon International Village (INTL)
88 W Pender Street 

Vancouver Playhouse (PLAY)
600 Hamilton Street (at Dunsmuir) 

Rio Theatre (RIO)
1660 E Broadway (at Commercial)
Please note: Licensed venue. 19+ ONLY. ID required.  

SFU's Goldcorp Centre for The Arts (SFU)
149 West Hastings Street (at Abbott)

Vancity Theatre (VCT)
Vancouver International Film Centre
1181 Seymour Street (at Davie)  


Ticket Delivery


PRINT AT HOME + SMART PHONE TICKET DELIVERY:

  • Advance Tickets can be purchased up to 30 minutes prior to showtime and conveniently delivered to your email for printing or to your smart phone mobile device.

  • Please present the PDF of your Print at Home ticket or Smart Phone Display at entry to the venue, where the barcode will be verified.

  • VIFF membership must also be presented.

PICKING UP ADVANCE TICKETS:

  • Will Call for Advance Ticket purchases online is available at all Box Offices during hours of operation. 

  • Please allow sufficient time to pick up your tickets before your screening; we suggest 30 minutes as a minimum. 

  • Please note that you must present the credit card used for purchase, VIFF Membership and valid ID each time you pick up an order. If you have your order number ready it will help speed the line

  • To avoid long lines, please take advantage of the "Print at Home" or "Smartphone Display" ticketing services.  


Important Notes

  • There is a $1 service charge per ticket ordered on-line, maximum $4 per order on single ticket purchases. 

  • There is a $4 per unit charge for Ticket Packages and Passes (except for the Regular and Student/Senior 5 Packs where the service charge is $2 per package)

  • Refund Policy - All sales are final. VIFF only offers refunds in cases of technical failure.

  • Exchanges - Tickets may be exchanged up to one hour before screening time. There is a $1 service fee for each ticket exchanged. This must be done in person at any Box Office.

  • Annual Membership ($2) is required by BC Law for any person attending VIFF screenings, and members must be 18+. This enables VIFF, a registered nonprofit film society, to provide its members with the benefit of access to specially imported films. See Memberships for more information, and for details on the few exceptions such as films that are rated for youth under 18.


Seeing Two Screenings in a Row?

If you have tickets to the next screening in the same venue, you may stay in your seat if you choose. Please ensure tickets to each screening you wish to attend are verified upon entry to the theatre.